Contact Us

WBWPAD Building

We are located on Nippnapp Trail off Route 20 in Millbury, at the intersection of Route 146, the Mass Pike and Route 20. 

Our office hours are 8:00 am to 4:30 pm, Monday through Friday, except holidays.

Upper Blackstone Clean Water


50 Route 20


Millbury, MA 01527-2199



Phone:   (508) 755-1286


Fax:        (508) 755-1289



If you need to contact the treatment plant outside of office hours, please call the senior operator in charge at (508) 769-9311.

Key Contacts

Department / TopicNameExtension 
AdministrationLiz Mailhot32 
Industrial PretreatmentSharon Lawson26 
LaboratoryTimothy Loftus14 
PurchasingRand Recos17


Odor or Noise IssuesSharon Lawson26 
Hauled Waste PermitsSharon Lawson26 
Septage or Sludge BillingKate Fulton10 
Tour of PlantKate Fulton10 

Training Facility Use

Liz Mailhot

FinanceMichelle Palmer25